At BWGlobal LLC (“BWGlobal”, “we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services, visit our websites, or interact with our growth solutions for mobile applications worldwide.
1. Information We Collect
We may collect the following categories of information:
- Personal Information: Name, email address, company name, billing details, and contact information when you sign up for our services or communicate with us.
- Usage Data: Information about how you interact with our website, platforms, and services, such as IP address, browser type, operating system, device identifiers, and usage patterns.
- Cookies and Tracking Technologies: We use cookies, pixels, and similar technologies to analyze traffic, improve user experience, and measure campaign performance.
- Third-Party Data: Data provided by partners, analytics providers, ad networks, and social media platforms to help us deliver tailored growth solutions.
2. How We Use Your Information
We use the collected information to:
- Provide and operate our growth, marketing, and analytics services.
- Optimize app performance, user acquisition campaigns, and monetization strategies.
- Communicate with you, including responding to inquiries and providing support.
- Send administrative information, promotional content, and industry updates (with the option to opt-out).
- Monitor compliance with legal obligations and prevent fraud or misuse.
- Improve and personalize our services to meet client needs globally.
3. Legal Basis for Processing (GDPR and International Laws)
We process your personal data under the following legal bases:
- Consent: When you agree to the use of cookies, analytics, or receive marketing communications.
- Contractual Necessity: When processing is required to provide you with our services.
- Legitimate Interests: For improving our services, preventing fraud, and ensuring security.
- Legal Obligations: When processing is required to comply with applicable laws, including tax and accounting requirements.
4. Sharing of Information
We may share your information only as necessary:
- With Service Providers: Cloud hosting, analytics tools, payment processors, and customer support platforms.
- With Business Partners: Ad networks, attribution partners, and technology platforms involved in app growth operations.
- For Legal Compliance: When required by law, regulation, legal process, or governmental request.
- Business Transfers: In connection with a merger, acquisition, restructuring, or sale of assets.
We do not sell personal data to third parties.
5. International Data Transfers
As a global company, we may transfer your information to countries outside of your residence. We implement safeguards (such as Standard Contractual Clauses under GDPR) to protect your information.
6. Data Retention
We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Privacy Rights (GDPR, CCPA, LGPD)
Depending on your location, you may have the right to:
- Request access, correction, or deletion of your personal data.
- Restrict or object to our processing of your data.
- Request data portability.
- Withdraw your consent at any time when consent is the legal basis of processing.
- File a complaint with your local Data Protection Authority (for EU/EEA residents).
- For California residents: request disclosure of collected information and exercise your right to opt-out of the sale or sharing of personal information.
- For Brazil residents: exercise your rights under the Lei Geral de Proteção de Dados (LGPD).
To exercise these rights, please contact us at privacy@bwglobalgames.com.
8. Complaints to Supervisory Authorities
If you are located in the European Economic Area (EEA), you have the right to lodge a complaint with your local Data Protection Authority. A list of authorities is available at: https://edpb.europa.eu/about-edpb/about-edpb/members_en.
9. Security of Information
We use appropriate technical, organizational, and administrative safeguards to protect your information against unauthorized access, loss, or misuse.
10. Cookies and Tracking Technologies
We use cookies and similar tools to:
- Analyze site performance.
- Deliver targeted advertising campaigns.
- Improve user experience.
EU/UK Visitors – Cookie Consent
For visitors from the European Union and the United Kingdom, we comply with the ePrivacy Directive and GDPR requirements.
- Essential cookies are required for the operation of our site and do not require consent.
- Non-essential cookies (analytics, advertising) will only be used if you provide consent via our cookie banner or settings.
You can change or withdraw your cookie preferences at any time.
11. Children’s Privacy
Our services are not directed to children under 13 (or under 16 in the EU). We do not knowingly collect personal information from children. If we become aware that we have collected such data, we will delete it.
12. Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in technology, law, or our practices. Updates will be posted on this page with the revised effective date.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
BWGlobal LLC
Email: privacy@bwglobalgames.com
7345 W SAND LAKE RD STE 210 OFFICE 9789
ORLANDO, FL 32819 US